Returns & Refunds policy
The Famous Author eBook Store
Last Updated: 20 November 2025
Thank you for shopping at The Famous Author – eBook Store.
We aim to provide high-quality digital products and an excellent reading experience.
Because eBooks are digital, downloadable, and instantly accessible, our return and refund rules are slightly different from physical products.
✅ 1. Digital Product Nature
All eBooks sold on our website are delivered instantly after purchase.
Once an order is completed, the file becomes immediately available for download.
❌ 2. No Return or Refund After Download
Due to the nature of digital goods, we do not offer refunds for eBooks that have already been downloaded or accessed.
However, we do offer refunds in specific cases listed below.
🔄 3. Refund Eligibility
You may request a refund ONLY if:
✔ The eBook file is corrupted or cannot be opened
(You must provide a screenshot or description of the issue.)
✔ You were charged twice for the same order
We will refund the duplicate payment immediately.
✔ You purchased the wrong ebook by mistake and DID NOT download it
A refund may be approved only if the file shows zero downloads.
✔ Technical problems prevented you from receiving the ebook
If you did not receive your download link due to a system error, we will resend the link or refund you.
⏳ 4. Refund Request Period
Refund requests must be submitted within 7 days of purchase.
📬 5. How to Request a Refund
To request a refund, contact us at:
📧 Email: info@thefamousauthor.com
🌐 Website: www.thefamousauthor.com/contact
Please include:
Order number
Email used at checkout
Reason for refund
Proof (if applicable)
We respond within 24–48 hours.
🔐 6. Unauthorized Sharing or Abuse
We reserve the right to decline refunds in cases of:
Attempted abuse of the refund policy
Unauthorized distribution of the eBook
Excessive refund requests
🔄 7. Exchange Policy
We do not offer product exchanges since eBooks are digital and instantly delivered.
🛡 8. Your Satisfaction Matters
If you encounter any issue with your download, your account, or the eBook format, contact us and we’ll be happy to assist you quickly.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@thefamousauthor.com